Content standards

Physical products, digital downloads (templates, guides, workbooks, audio, video), and services or mentoring packages you personally deliver. Free resources are welcome and encouraged - they don't need to be paid to belong in the Shop.

Titles, descriptions, images and pricing must accurately reflect what the buyer receives. No AI-generated stock passed off as original work, no borrowed screenshots, no "starting from" pricing that hides fees. If a listing is a template, say so. If it's a live service, say so.

• Adult, hateful, illegal, or discriminatory content.
• Get-rich-quick schemes, MLM recruitment, or crypto/finance speculation.
• Content that infringes another creator's copyright or trademark.
• Medical, legal or financial advice presented as guaranteed outcomes.
• Reselling third-party products you don't have the right to distribute.

Digital downloads must be available immediately after purchase. Services must include an expected turnaround or start date on the listing. If you need more than 7 days to deliver, state it clearly before checkout.

You agree to respond to buyer messages within 3 business days. Refund and dispute requests are managed through RAYE Haus - see the Refund Policy. Repeated unresolved disputes may result in listing suspension.

Use your own product photography or licensed imagery. Cover images should be at least 1200×800px. Your logo and storefront represent your business - keep them current.

All prices are in AUD and inclusive of GST where applicable. RAYE Haus retains a 10% platform fee on paid orders. Free listings incur no fee.

You are the seller of record. You are responsible for tax, delivery, customer support, warranty, and compliance with Australian Consumer Law for anything you list.

RAYE Haus reviews new sellers and reserves the right to remove any listing or seller that breaches these standards, without notice, and to refund affected buyers.