
HappiHive
Emma Payne · Founder · Sydney, NSW, Australia
What they're known for
Emma Payne is an award-winning keynote speaker, business owner and dementia engagement specialist who asks a question most business leaders have probably never considered:
What does dementia have to do with your business? More than you think!
With over 90,000 interactions with people living with dementia and their loved ones, Emma has learned some powerful lessons about communication, customer engagement, human behaviour and what makes people feel seen, heard and valued.
And those lessons aren't just for aged care.
Whether you run a café, manage a team, lead an organisation or serve customers every day, understanding how to engage with people living with dementia can change the way you do business.
As the founder of HappiHive and creator of the ENTER framework, Emma brings real-life stories, humour, practical strategies and a healthy dose of challenging the status quo to every stage.
Her presentations aren't about ticking a diversity box or turning everyone into a dementia expert. They're about recognising opportunities businesses are missing, challenging assumptions and showing how small changes in the way we communicate and engage can make a big difference.
Emma believes that when businesses learn to engage with people who experience the world differently, they become better at engaging with everyone.
Because making people feel visible isn't just the right thing to do. It's good business.
Expect laughter, uncomfortable truths, audience participation and plenty of moments that make you think, "Why haven't we looked at it this way before?"
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